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Sri Lankan Talent. Built for AU, US & UK MSP Standards.
Dedicated L1–L3, NOC & Service Desk staff for MSPs. Hire faster. Scale smarter.
Save up to 60% on hiring costs while maintaining enterprise-level support.
14-Day Risk-Free Trial – Work with our engineers before you commit.
No commitment. No long-term contracts.
15+ Years of MSP Industry Experience
Orriva Talent Partners connects global Managed Service Providers with Sri Lanka's most specialized IT expertise. With a foundation of 15+ years in the MSP industry, we provide a tactical talent pipeline specifically designed for international scalability. We deliver high-performing offshore support teams and engineers who integrate directly into your internal operations, ensuring Australian and US MSPs maintain elite technical standards while scaling smarter.
Services Framework
Sri Lankan Strategic Staffing Pool
Service Desk Agents
Professional first-line support managing ticket triage, user administration, and rapid incident categorization to ensure seamless workflow.
L1 Support
Reliable technical troubleshooting for standard desktop applications, hardware peripherals, and common connectivity issues following established SOPs.
L2 Support
Escalated technical resolution for complex software diagnostics, server-side configurations, and advanced networking support tasks.
L3 Engineers
Senior technical architecture and specialized engineering for critical infrastructure, deep root cause analysis, and strategic system design.
NOC Analysts
24/7 proactive network monitoring, performance analysis, and incident mitigation to guarantee maximum system uptime and reliability.
Example Savings Scenarios
Here’s what typical MSPs save with Orriva offshore engineers.
3 x L1 Support Engineers
Per engineer: Local $4,000 / month vs Orriva $1,200 / month
Local monthly cost: $12,000
Orriva monthly cost: $3,600
You save: $8,400 / month
You save: $100,800 / year
3 x L2 Engineers
Per engineer: Local $6,000 / month vs Orriva $2,000 / month
Local monthly cost: $18,000
Orriva monthly cost: $6,000
You save: $12,000 / month
You save: $144,000 / year
3 x L3 Engineers
Per engineer: Local $9,000 / month vs Orriva $3,500 / month
Local monthly cost: $27,000
Orriva monthly cost: $10,500
You save: $16,500 / month
You save: $198,000 / year
Want a detailed cost breakdown and hiring plan?
We’ll send you a tailored cost comparison and recommended team structure based on your specific MSP needs. Results are estimates based on industry benchmarks.
MSP-Trained Talent
Dedicated L1–L3 technical staff trained specifically for the tactical workflows of global managed service providers.
Cost-Effective Scaling
Reduce overhead by up to 60% without sacrificing technical depth. High-quality talent at offshore scale.
Fast Onboarding
Scale your workforce in weeks. Our streamlined talent pipelines are ready to integrate into your existing ticketing systems.
Strategic Advantages for Global MSPs
Timezone-Flexible
Operating from Colombo (GMT +5.5) to provide seamless night-shift and 24/7 coverage for AU and US markets.
Vetted Professionals
Rigorous multi-stage vetting ensures your staff has the technical depth and cultural alignment required for MSP success.
Global Compliance
Secure delivery frameworks aligned with SOC2 and NIST standards. Enterprise-grade oversight from end to end.